Feel free to call our Customer Service line, where you will be able to speak to a member of the Customer Services team about any query you may have.
Please note, the below email is for Aston Villa Store queries only.
Click here to visit the online store.
Returns and Refunds
For returns and refunds please contact:
+44 (0) 330 053 6010
Aston Villa Store Returns
PO Box 210
Please use these numbers for general enquiries or to contact personnel.
Tel: 0121 327 2299
Tel International: 0044 121 327 2299
Fax: 0121 322 2107
Tel: 0121 327 2299
Fax: 0121 326 1597
If it is necessary for you to email your enquiry, please bear in mind that we receive thousands of emails every day, and it is not always possible for us to respond in a timely manner due to the volume of correspondence.
Please use the email address email@example.com for general press inquiries only. Please note that only genuine press inquiries will be responded to.
Our policy on dealing with complaints can be found within our fans charter.
Website and AVTV support
If you have any general website inquiries please write to firstname.lastname@example.org.
For any AVTV issues please write to email@example.com
Our current Employer's and Public Liability Insurers are:
QBE Insurance Europe Ltd
All communications relating to Employer's Liability or Public Liability insurance matters should be sent to QBE Insurance Europe at the above address.
All postal communications addressed to us relating to liability insurance matters should be sent by first class post to:
Aston Villa Football Club
Aston Villa Foundation
If you would like to enquire about sessions or contact a member of Foundation staff, please email firstname.lastname@example.org
Alternatively, you can call the Foundation on 0121 327 2299 Ext 5700.
If you have any inquiries please email:
Head of Safeguarding and Welfare - Christine Kane
Safeguarding Team officers
0121 326 1551
0121 236 2993